Frequently Asked Questions
Booking a campervan is one of those things that naturally gives rise to queries, concerns and doubts. Which campervan is right for my vacation? Where can I drive and camp? Are there any kind of restrictions? What should I pack with me? So we’re here to put your mind at ease and we have compiled a list of everything you need to know to in order to book your road trip with Rolling Turtles. If you still can’t find the answer, you can always contact us and we will be happy to assist you further.
You can easily anytime check for prices, availability and book your campervan online, through the booking engine on our website’s homepage. Its only few steps: Choose the dates and the pick-up location. Then choose among the available campers, camping equipment and/or services. Pay securely, wait for booking confirmation and start dreaming! It’s very easy!
We are very proud for our fleet, which is the youngest and biggest campervan fleet in Greece! Our motorhomes are all registered in 2022 or later – we have a lot registered in 2024 – and campervans/pickup campers registered in 2020 or later. Therefore, they are extremely reliable and safe to drive!
We offer both, Automatic Gearbox Campers as well as Automatic Gearbox Campers. Please choose the Camper you prefer according to the description during the Booking Procedure.
For all rentals within Greek Territory UNLIMITED KILOMETERS with FREE OF CHARGE apply. So, in this case drive as much as you like! For travelling abroad/outside Greek Territory special rules apply according to question 22.
We are HAPPY to assist you to plan your dream road trip. Just tell us where you want to go and what you are interested in and we will be happy to help you!
No, you do not need to spend the night in a campsite, as long as you respect the environment, citizens and regulations. Even if some European laws apply here too, wild camping is highly tolerated in Greece as long as you do not stay at the same place for long, disturb neighbors, make a fire, poses a bigger area than the camper etc according to EU regulations. As we have in Greece more than 500 amazing Campsites, a nice combination of both wild camping and a great campsite is highly recommended.
With us, you can feel relaxed, no matter what time you arrive or depart! You can stay overnight at our premises, have some nice hot showers, enjoy a comfortable lounge with barbeque and sleep in a safe and quiet environment. Then you can start your road trip adventure next day morning refreshed and relaxed!
Yes, we offer airport or city transfers according to our AGB Terms & Conditions police. You can easily Book ON-LINE our TAXI SERVICE. If you have booked a RENTAL just send us a message upon your arrival and we will be there shortly.
Please consider following RENTAL MEETING POINTS
Airport RENTAL MEETING point: Opposite SOFITEL HOTEL Entrance, wait on the street. Just send us a message upon your arrival and we will be there to pick you up shortly.
Metro Station RENTAL MEETING point: KOROPI Metro Station, wait on the street. Just send us a message upon your arrival and we will be there to pick you up shortly.
Once booked, for any questions, please communicate with us only via the mail chat, in order for all our Rolling Team Colleagues to receive your message in time and prepare accordingly. (Our colleagues have no access to other communication apps like WhatsUp, Viber, Messenger, Facebook etc) and important information might get lost! So, please follow this important rule to be always aligned on the same page.
If you are already on the road and you need assistance you may communicate with us via HOTLINE Service via WhatsApp (QR Code to Scan on Stickers inside the camper)
Of course! We have a wide range of first-class camping equipment (barbeque grills, tables & chairs, generators HONDA, etc.) and sports equipment (SUP, bicycles, E-Scooters,Bikes) which you can order online during the booking procedure of your preferred campervan to enjoy a perfect and comfortable road trip!
You can only pick up and drop off your campervan at our rental location in Athens (8 minutes from the airport). Please enter ROLLING TURTLES into GOOGLE MAPS and its very easy.
Holiday is about relaxation, happiness and peace of mind. So, don’t worry, no matter which Day you arrive, we will be there 24/7 with a big sunny smile for you 😊.
Our standard office hours are MO-SA from 09:00 AM to 16:00 PM, while
• STANDARD Pick Up (FREE OF CHARGE) is MONDAY – SUNDAY* between 13:30 PM – 15:30 PM.
• STANDARD Drop Off (FREE OF CHARGE ) is MONDAY – SUNDAY* between 09:00 AM – 10:00 AM.
In all cases for drop off and pick up, priority is based on prior rentals and a simple „1st comes 1st served “policy. You may choose during the Booking Procedure a “Non – Standard” pick up or drop off time against an extra fee. Just select the exact pick up or drop off time that you wish during the online Booking Procedure. If there is availability the Booking Engine will automatically charge after the Booking Confirmation the fee. ATTENTION! If there is no charge by the Booking Engine for your selected Non-Standard hours, this means that there is NO availability. In this case you may simply pick up or drop off the camper within the STANDARD HOURS. It is highly essential that the selected written Pick-Up & Drop Off times will be strictly adhered to. *Sundays & Public holidays is ALSO AVAILABLE for a fee of €49, which will be automatically charged by the Booking Engine after Booking Confirmation.
You may select a NON – STANDARD Pick Up upon availability, accordingly:
• 10:30 AM – 13:30 PM for a fee of €89
• 13.30 PM – 15.30 PM from MONDAY – SUNDAY* (FREE OF CHARGE)
• Any time possible upon availability according to “Out of Hours Service”
You may select a NON – STANDARD Drop Off upon availability, accordingly:
• 09.00 AM – 10.00 AM from MONDAY – SUNDAY* (FREE OF CHARGE)
• 10:00 AM – 13:00 PM for a fee of €99
• after 13:00 there is a full day charge
• Any time possible upon availability according to “Out of Hours Service”
“24/7 Self Drop Off” Service
Add this service to your reservation if you wish to Drop Off the Camper without the presence of the Owner. You can literally enter our RV PARK Facilities 24hours per day or DURING THE NIGHT – IMPORTANT! ALWAYS PRIOR the RENTAL DECLARED DROP OFF time – and park the camper safely, drop the keys in the KEYS DROP BOX & simple go home. No matter what time you arrive! Then we will do the Checking of the Camper by ourselves coming working days and inform you! Attention: Please do not forget to sign the Authorization for “Drop Off Procedure” & checking the vehicle without the presence of the renter (mandatory). The fee of this service is €59, which applies additionally to the above time limitation charges.
“Out of hours” Service Fees with Presence of Owner
If you don’t wish to obtain the “24/7 Self Drop Off” Service, we will be THERE FOR YOU in person no matter when you arrive. For our “Out of hours” Service following fees apply in addition to the above time limitation charges: a) Pick Up/Drop Off from 15:30 PM – 17:00 PM for a fee of €149, b) Pick Up/Drop Off from 17:00 PM – 19:00 PM for a fee of €239, c) Pick Up/Drop Off from 19:00 PM – 21:00 PM for a fee of €299.
If you travel from 16/09 until 30/06, you may choose during the Booking Procedure a LATE DROP OFF 13:00 – 18:00 for a fee of €169.
For the RENTAL fee payment, you may send a WIRE TRANSFER of the total value to the following BANK ACCOUNT, while mentioning the Renters Name/Surname. Please send the swift copy of the wire transfer to accounting@rolling-turtles.com asap, in order to receive a Booking Confirmation by our booking System. If not, the vehicle will be still available for others to rent on the Booking Engine and your booking will not be confirmed. Upon payment, it is always essential to receive a Booking Confirmation by our Booking System. As long as no Booking Confirmation is received, your “booking” is not valid/confirmed. For the security deposit, payments in cash or wire transfers are not accepted. For the SECURITY DEPOSIT you may enter the same or a different Credit Card.
BANK ACCOUNT
FLY AND CAMP SA – ROLLING TURTLES
IBAN: GR5201106690000066900411498
BANK: NATIONAL BANK OF GREECE
BIC/SWIFT: ETHNGRAA
ALTERNATIVELY, you may pay (* except for USA and CANADA Citizens) the RENTAL FEE by simply entering your CREDIT CARD during the on-line Booking Process to receive a Booking Confirmation. Upon receiving a Booking Confirmation, your reservation is booked and you may start dreaming…
For USA & CANADIAN customers payments for both Rental Fee & Security Deposit are accepted exclusively via Wire Transfer (Credit Card payments are not accepted) or Cash Payments. In case you paid successfully with your credit card the funds will be refunded to the same credit card after making a wire transfer or cash payment.
Accepted Credit Cards: Visa, MasterCard.
Not accepted Credit Cards are: American Express, Electron, Maestro, Diners, Discover, Prepaid and all Credit Cards from USA/CANADA and any other card not listed in the table above.
The rental fee and the security deposit shall be paid in full prior the pick-up date, according to the current AGB Terms & Conditions. There is no obligation whatsoever from the Owner to the Renter regarding a initially “confirmed” booking, as long as the full due payments are not received in time. In this case the booking will be automatically cancelled – on Renter’s responsibility according to the cancellation policy of the AGB Terms & Conditions – and the vehicle will be automatically offered as “available” by the booking engine.
We are here for you also for short escapes! For the majority of our vehicles, the minimal rental period is 2 nights (with the exception of high season periods). Just select your vehicle, location and rental period of your choice and in case of a minimum rental period restriction you will get notified automatically from the booking engine.
The security deposit is due couple of days prior pick up & will be automatically pre-authorized via the Booking Engine on your declared credit card (same or different credit card than for the rental fee). It will be released automatically after drop off by the booking engine, if there are no damages, due payments etc.
The security deposit is MANDATORY and can only be pre-authorized by a CREDIT CARD (only Credit Cards accepted) via the Booking Engine. The Credit Card owner has to be IN PERSON present during the Pick Up procedure and is obliged to co-sign the Rental Agreement as additional driver. If the Credit Card holder is not present during the Pick Up Procedure or In case the Renter hasn’t provided the security deposit with a valid Credit Card as requested prior PICK UP the vehicle cannot be delivered and the pick-up is not authorized. The rental will be then cancelled on Renters fault. Cancelation policy according to our AGBs Terms & conditions applies.
In special occasions – EXCEPTIONALLY – the vehicle will be delivered only a) upon with a VOLLKASKO/3 or VOLLKASKO/6 Insurance coverage and b) Wire Transfer with the Security Deposit at the Owners Bank Account. No cash payments are accepted.
BANK ACCOUNT
FLY AND CAMP SA – ROLLING TURTLES
IBAN: GR5201106690000066900411498
BANK: NATIONAL BANK OF GREECE
BIC/SWIFT: ETHNGRAA
For more information’s, please read our AGBs Terms & conditions.
For USA & CANADIAN customers payments for Security Deposit is accepted exclusively via Wire Transfer (Credit Card payments are not accepted) & together with a VOLLKASKO/3 or VOLLKASKO/6 Insurance coverage. In case you paid successfully with your credit card the funds will be refunded to the same credit card after making a wire transfer.
The service fee includes the costs for unlimited kilometers, regular vehicle maintenance, vehicle camping gear maintenance, Standard third-party insurance coverage, proper and detailed vehicle introduction as well as 15 minutes demonstration handover upon pick up and drop off. It also includes a full water tank, solar panel*, air condition* gas tank, leveling triangles, power cables and standard roadside assistance.
*in the available campers
Yes, you can upon availability! Just send us a mail with the new booking date, and we will happy to check if we can rearrange your road trip, depending on availability. Please be aware that a rebooking is only possible for the whole initial booking days, or longer. Please also notice that you if want to rebook a 2nd time the same reservation, you will first need to cancel and then book again. If you want to stay longer on the road, please call us at least 3 days earlier before your initial last day, and we will also check availability and extend your journey and the due rental amounts written by email. For more information, please refer to our AGB Terms & Conditions.
If you need to cancel your reservation, please send us an email with your name, booking number and the dates of your reservation.
In this case the following cancellation fees are due:
- 10% of the reservation amount if the Renter cancels the latest until 180 days before pick up date,
- 50% of the reservation amount if the Renter cancels between the 179th and the 90th day before pick up date,
- 75% of the reservation amount if the Renter cancels between the 89th and the 60th day before pick up date,
- 85% of the reservation amount if the Renter cancels between the 59th and the 30th day before pick up
- 100% of the reservation amount if the Renter cancels after the 29th day before pick up date
- In any case of cancelation, preparation fee will never be refunded.
For more information, please refer to our AGB Terms & Conditions.
If you are a European citizen, you need a normal valid driving license class B written in Latin Language. Non-European travelers are required to hold an international driving license. For further details please read our AGB Terms & Conditions.
You need to carry a valid suitable driver’s license, the passport and the credit card(s) you declared. The Renter, the 1st driver and the credit card holder must be present upon pick up and co-sign the rental agreement. In any other case, the Vehicle will not be handed over on Renter’s responsibility. If for any reason this isn’t possible, then a 2nd driver must be appointed and his credit card should be placed for all payments. The above documents are mandatory. For further details please read the AGB Terms and Conditions.
For safety and insurance coverage reasons, you need to be between 28-69 years old and hold a driving license for at least 9 years to rent one of our campervans. In exceptional cases and upon the insurance confirmation, the required age may differ upon special additional Insurance Covers.
Yes, some of our Campers are allowed to travel outside Greek territory between 01/11 – 01/07 under certain regulations upon written agreement.
Attention: Generally speaking, the vehicles may be used strictly within Greece territory, if not otherwise agreed in writing. If the renter travels outside Greek territory without Owner’s written permission a penalty of €3.000 will be charged to his credit card.
Travelling Abroad:
Travelling abroad is permitted only for VOLKSWAGEN VW Campervans and ISUZU 4X4 PICKUPCAMPERS and exclusively for the period between 01/11 – 15/07 upon written approval under following requirements, rules and charges upon Insurance Policy Covering confirmation:
1. The Renter must declare in written that he wishes to travel abroad and describe the roadtrip.
2. Min. Rental Period 16 nights with min. Rental Fee of €199/night.
3. Special “ABROAD VOLLKASKO INSURANCE” applies including GREEN CARD etc. for €79/night Covering Own Vehicle Damages, Fire, Theft, Additional Driver and Glasbreakage with net. max. liability/excess €3900 according to AGB Terms & Conditions
4. 100 km/night Free of Charge for the total duration of the trip. Any additional km will be charged for net €0,89/km upon calculation of the declared distance and will be paid in advance via wire transfer. Renter shall sent a Vehicle Dashboard km status picture weekly every Friday for clearance. A km-Prepayment of €2000 for potential additional kilometers will be wired transferred to our Bank Account. Upon Drop Off final clearance shall take place and KM-Security Deposit will be refunded/charged accordingly.
5. For the KM-Security Deposit €1000 and the abroad-Security Deposit €3900 a wire transfer of total €4.900 to company’s Bank Account is required. The remaining KM-Security Deposit of €1000 will be charged to the Renters Credit Card.
6. Exclusively travelling to EU Countries allowed
Upon successful on-line reservation and payments according to the above terms, following documents shall be copied to hello@rolling-turtles.com for the Insurance Coverage Confirmation
• Passport for all drivers & passengers
• Driving license for all drivers
• Payment Swifts
• Detailed daily Roadtrip description with locations, parking places etc
• Any other document required by the insurance policy
In case the INSURANCE denies to cover the Renter, the reservation will be cancelled and the security deposits will be refunded in full.
Bank Account for Wire transfer of KM-Security Deposit & the Abroad-Security Deposit
FLY AND CAMP SA – ROLLING TURTLES
IBAN: GR5201106690000066900411498
BANK: NATIONAL BANK OF GREECE
BIC/SWIFT: ETHNGRAA
AMOUNT TOTAL: 5.900 EUR
Upon any damage, accident, motor problem, technical issue or else it is the Renters sole responsibility to organize the vehicle and travelers transfer to the Owners facilities in Athens/Greece on his own sole expenses.
It is very simple! You shall return your camper in the same condition as you picked it up. Furthermore, don’t forget to have the fuel tank full with Diesel (SHELL V-Power Diesel or BP Ultimate Diesel to avoid VEHICLE STOP or Damage), empty grey water, empty black water and clean WC toilet (Cassete) properly, no garbage and clean/empty cooling box and inside the vehicle. For further details please read the AGB Terms and Conditions.
Don’t worry, be happy 😊. In case there is a delay, cancelation or any kind of change with your flight or you wish to drop off your camper on a different time or day than scheduled in your reservation, please ALWAYS send asap an email to re-organize accordingly upon availability. As special team is waiting for you, it is highly essential that the selected pick up time and drop off times will be strictly adhered to. In case of delays additional Fees may apply. Failure to inform in time in written may cause additional charges with a fee of €75/half hour delay.
Please consider our standard hours and “out of hours service” and fees.
Of course, you can bring your little friend with you! For allergic reasons, we have to undertake special antiallergic bio cleaning in the camper, after the drop off. Please select this “service” during the booking process “Take your best friend with you”. PETS are not allowed in the WESTFALIA CAMPERS because of sensible textiles and fabrics. For more information, please refer to our AGB Terms & Conditions.
Yes, of course. We love kids & kids love to travel with a campervan, it is a great experience and an adventure!
Our insurance package covers automatically the 1st driver who is by default the Renter. However, if you wish, you can add up to 2 additional drivers, against an extra fee. Do not forget that each driver needs to have a valid at least 9 years old driver’s license and be between 27 and 65 years old. For more information, please refer to our AGB Terms & Conditions.
Yes, it is! This standard insurance coverage is already included in the Rental fee. According to the Greek legislation, all of our campers are automatically insured for third party liability, in accordance with the applicable insurance conditions and the AGB Terms and Conditions. There is also a standard Roadside Assistance that is valid for the entire Greek territory. In case you wish to upgrade to other VOLLKASKO insurance policies, we offer various additional packages upon pick up.
Choose one of these two optional insurance coverage packages and stay cool! The “Standard VOLLKASKO/3” package offers additionally coverage for own damages from Accident /Collision, Fire & Additional driver. The “Upgraded VOLLKASKO/6 myZEN” is a piece of mind. It offers coverage for own vehicle damages, Fire, Theft, additional driver, Glass and Extended Road Assistance. Both of these additional insurance packages are offered upon pick up on the stations. Please ask our stuff upon arrival. For more details, please check the AGB Terms and Conditions.
No, the provided insurance does not cover your personal belongings. Please, take all your valuables with you. But many credit card companies offer this kind of service so please contact them.
We have many different campers available with different equipment. You can check the standard equipment of any Camper you like on our homepage. You can also order additional camping or sporting equipment during your online booking. However, the majority of our campers offer Solar Panel, Service Battery, Awning, Fridge, Freezer etc
Yes, we do upon request, availability and an extra fee. You may pick up your camper in Patras, Kalamata, & drop Off in Athens or vise-versa. The fee covers the driver’s salary, rental time, fuels, air tickets, vehicles relocation transport, etc.
Yes, we are HAPPY to offer discounts! For example, there are discounts for long term rentals or early bird bookings etc. All of our discounts are posted from time to time on our website. You can also subscribe to our newsletter to stay updated about our promos and deals and be the 1st to know!
Smoking is STRICTLY forbidden in all of our vehicles. For more information, please refer to our AGB Terms & Conditions.
Do not worry, we will find the best possible solution for you! In case the camper you rented has damages from the previous rental, we do everything possible to fix it and deliver it to you on time p.e in cases of missing spare parts we repair the camper on a provisional but safe way (p.e we cancel the opening function of a window and we fix it in place) so you can start immediately your road trip adventure. In severe cases however and if the vehicle is not suitable or safe to drive, we offer you another camper without charge! And in case the new camper we offer you is of lower price category than your reservation, we refund you with the price difference. Our main and only goal always is, that you start your road trip in Greece as scheduled. For more details, please refer to our AGB Terms and conditions.
Yes, it is! The transport of campers by ship is allowed to all the Greek islands against an extra fee for the Ferry Insurance Coverage. Stay even more protected with a piece of mind by acquiring upon pick up the VOLLKASKO/6my Zen” insurance package coverage “. For more details, please refer to our AGB Terms and conditions.
In case you initially booked a camper through one of the web platforms available like p.e CAMPANDA, CAMPERDAYS, YESCAPA etc, you are more than welcome! However, please be aware that some of the Terms & Conditions between us & platform may differ p.e the pick-up time or drop off time. Make sure, that upon contacting us, you read our AGB Terms & Conditions which exclusively apply, even you initially booked in the platforms. For more details, please refer to our AGB Terms and conditions.
The Coronavirus crisis has affected the whole planet. Rolling Turtles is offering campers in Greece, which is currently one of the countries with a very low case and death rate. For more details, please check the official Johns Hopkins statistics website. Given the circumstances, we hope that Greece will be available soon to travel to and spend your vacations. As we are still learning each day from the WHO and the ministries of each country how to live with this new situation, we have updated our cleaning policy for our own’s and our customers’ safety. For protection reasons due to the Coronavirus we decided to disinfect and clean each vehicle inside out by ourselves after dropped off from each renter. The rules regarding the garbage and the fridge and toilet/wc still apply. We added more ways to be protected by Covid-19, during our booking process:
Before the actual cleaning we first disinfect with special cleansers the whole vehicle inside out, as well as any rented extra equipment, wearing a protective suit inclusive mask and gloves. We give extra attention to the surfaces all people touch, such as door handles, the wheel, window openers, etc. In this way we can control that no virus contact can be established between the travelers, or ourselves. After the disinfection we throw away the used suit, mask and gloves in a closed bag. After the disinfection we start with the normal cleaning of the vehicle, inside out. At this step our stuff still wears a protection mask and gloves, but no protective suit. All the procedure during pick up and drop off, between our staff and the renters, is now contactless, to avoid spreading of the coronavirus, while all our staff is keeping the suggested safety distance of 2 meters. Any vehicle introduction needed is now provided with videos sent to renters before their reservation.
Of course! Our company is a representative of leading European manufacturers and offers from time-to-time great deals of various types of Motorhomes, Campers etc. We also offer for sale our used vehicles at regular intervals – as well as our used camping and sporting equipment – so stay tuned and subscribe to our Newsletter to be always up to date for our great offers!
We all hope that it won’t come to that, but just to be prepared. In case of damage, please contact us, inform us about what happened and send us photos and any additional information at hello@rolling-turtles.com . Always call the police and the insurance company and make a protocol incl. sketch upon their arrival, which you please send us afterwards. You can find a draft within the vehicle documents. Look for any witnesses and keep a note of their contact info. Never leave the accident area without taking all above measures, otherwise the Insurance Policy will not cover any damage. We will take care of the insurance/road assistance and inform them about the circumstances, if you need to be picked up, for example. Don’t forget to inform our stuff for any damage or other problem in the camper. This is essential in order to fix any problems or damages prior next rental. In case you do not mention and the stuff discovers any damage a penalty applies. Please refer to our AGB Terms and conditions for any further details.
YES, definitely. In Greece, it is MANDATORY by the Greek Legislation and the POLICE – for the period starting 01/10 until 30/04 – to have special WINTER TYRES/SNOW TYRES with the special ALPINE symbol “M+S” on your vehicle. This is very often the case during the winter time in Greece, so as a matter of fact its not just another obligation but a real fact which need to be addressed with great professionalism for your own safety. As you may know, it is extremely complicated to apply properly complex SNOW CHAINS, especially in difficult weather conditions with ice, snow and extremely low temperatures. For this reason and for your safety and comfort, if you rent a camper from 01/10 until 30/04 with us, SPECIAL WINTER TIRES will be applied to your vehicle by default automatically prior pick up. This mandatory service will be charged after Booking Confirmation automatically be the Booking Engine for a fee of €79 into your account for travelling during the above period.
It might be very difficult and dangerous to rent a camper in the cold winter season, if you don’t strictly follow our instructions. The climate conditions and the icy roads are extremely dangerous conditions to drive such a Heavy & Big Vehicle of (3,5-4,0 Tones) and especially if you don’t have experience. During Winter Time (starting from 01 October until 01 May), there are following important restrictions which must be strictly followed. Following instructions must be followed very strictly. The Owner has NO RESPONSIBILITY in case of any accidents, vehicle damages, battery or heating damages/malfunctions, gas or fuels capacity etc. in case the instructions are not followed strictly and charges/fees may occur.
• always have with you a GENERATOR >2,5KVa & enough GASOLINE (min. 20 lt 100 Oct./Super). In case you cannot provide one, the Owner may supply one for Rental, as long as availability (please request one upon vehicle reservation)
• The camper is a very Heavy Vehicle. Therefore, it is FORBIDDEN to drive on ICE or SNOW
• It is FORBIDDEN to drive in/out SKI RESORTS after 12.00 AM, as the snow may free (Glatice) and will soon get dark.
• Please ALWAYS upon your arrival & while you are Inside the camper (during your presence) IMMEDIATELY
– Connect with Cable to Main 230V Power Supply Socket
– Or alternatively run the GENERATOR
• Always keep Temperature Inside the camper > 10 ⁰ Celsius at ALL TIMES
• While operating the TRUME Heating System min. > SCALE 1 at ALL TIMES (also during your absence)
• While you are in the Camper (during your presence only) keep the Heating System max. < SCALE 4 . DO NOT put it in a higher scale as you may run out of GAS or BATTERY
• If it’s snowing and you realize that there the SOLAR PANEL on the Roof is covered with SNOW, please find a way to REMOVE SNOW immediately, so that the SOLAR PANEL may function and charge the Battery.
• In case of Battery Indication < 12,0 Volt on the Electric Panel then please immediately
– Connect with Cable to Main 230V Power Supply Socket
– Alternatively Start the HONDA GENERATOR
– If NO Generator Start the Motor & Drive min. 2 hour. (It is forbidden to run the Motor engine without Driving the Vehicle)
In this case of cancellation the following fees are due:
10% of the reservation amount if you cancel the latest until 360 days before arrival date,
50% of the reservation amount if you cancel between the 359th and the 180th day before arrival date,
75% of the reservation amount if you cancel between the 179th and the 90th day before arrival date,
85% of the reservation amount if you cancel between the 89th and the 30th day before arrival date,
100% of the reservation amount if you cancel after the 29th day before arrival date.
Yes, of course we offer postal services for our customers. No matter where you are currently, we will collect your post and keep it safe for you until you reach our RT premises.
As our Camperstop is located in the country side, we offer a Postal Address of ACS COURIER close by to receive your post.
So, in case you wish to receive post or small packages, please give following address to the Sender
ACS COURIER
c/o FLY CAMP – ROLLING TURTLES
Souniou Avenue Nr. 54
Postal Code 19003
Markopoulo Mesogaias
Greece
Once your post arrives, we pick it up and deliver it to your hands directly at our premises. Easy & Safe with no complications !
For this service we charge 15 euros/item. (for items up to 2 kg & shorter than 20 cm).
It’s very simple. Just ask us to provide you with some MIELE TOKKENS during our opening hours from MO-SA 09:30 until 14.00. Then enter these MIELE TOKKES into the washing machine and/or tumble dryer, which is accessible 24/7.
You are WELCOME and we are HAPPY to meet you soon. For citizens from USA or CANADA only Wire Transfer or Cash Payment is possible. Unfortunately, USA & CANADIAN Credit Cards are NOT accepted. So please, make a wire transfer to following Bank Account for Both the RENTAL FEE and for the SECURITY DEPOSIT. In case you already paid with your credit card, the funds will be refunded to the same credit card and a wire transfer or cash payment can be then applied.
Bank Account
FLY AND CAMP SA – ROLLING TURTLES
IBAN: GR5201106690000066900411498
BANK: NATIONAL BANK OF GREECE
BIC/SWIFT: ETHNGRAA
Regarding the driving license, YES, it is accepted as long as it is accompanied with an international driving license.